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Declare your travel information at an airport kiosk or eGate: How to use the kiosks and eGate

Make your declaration at the kiosk or eGate

Kiosk or eGate:

Step 1: Select your language preference

English or French.

(Depending on the location additional languages may be available, including: Arabic, Dutch, German, Hindi, Inuktitut, Italian, Japanese, Korean, Polish, Portuguese, Punjabi, simplified Chinese, Ukrainian, Russian and Spanish.)

Step 2: Scan your travel document

Step 3: Take your photo

Step 4: Verify your fingerprints, if required (only for select foreign nationals and permanent residents)

Step 5: Answer specific questions to complete and certify your declaration

Step 6: Take your receipt to a border services officer

Note: Up to 5 travellers can use a single kiosk to submit their customs and immigration declarations. eGates process travellers individually. Children under the age of 16 cannot legally certify their own declaration without an adult and cannot use eGates. Unaccompanied minors must speak to a border services officer for in-person processing.

Outages

If technical issues or occasional outages occur, a customer service representative at the airport will direct you to a border services officer to make your declaration.

Find a kiosk or eGate

Primary Inspection Kiosks and eGates are located in the arrivals hall of Canada’s international airports. See where kiosks and eGates are available.

There are 3 different types of kiosk in service.

Kiosk Located at Ottawa, Edmonton, Billy Bishop Toronto, and Calgary
Located at Ottawa, Edmonton, Billy Bishop Toronto, and Calgary
Kiosk Located at Vancouver, Halifax, Montreal, Quebec City, and Winnipeg
Located at Vancouver, Halifax, Montreal, Quebec City, and Winnipeg
Kiosk Located at both Terminals 1 and 3 of Toronto Pearson
Located at both Terminals 1 and 3 of Toronto Pearson

There is currently one type of eGate in service.

eGate located at Terminal 1 of Toronto Pearson
Located at Terminal 1 of Toronto Pearson
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